Go to Your Wix Dashboard > Navigate to Settings > Communication Channels
Here, you will see an option to add Outlook as an email channel and click Set Up to begin the installation.
After the app finishes installing, you will automatically be redirected to the Outlook for Inbox app dashboard.
If not, open it manually by selecting the app from the left-side menu in your Wix Apps panel.
To connect your Outlook account: Click Connect > Continue with Outlook.
Complete the Outlook sign-in process and grant the required permissions.
Note: Connection is only possible for email inboxes hosted by Microsoft.
After successfully connecting, go to Inbox.
Click New Message
Select an existing contact or add a new one
Choose Outlook from the Message Via dropdown menu
Add a clear subject line and message content to test sending
Please follow this detailed guide to send a test email and troubleshoot delivery issues: How to Send a Test Email & Troubleshoot Delivery
Please note that the app is designed only to send messages from your Outlook account and receive replies back into your Wix Inbox. Only email conversations that are initiated from your Wix Inbox will appear within the app.
To get in touch with us, please use the blue chat bubble from the bottom-right of the Dashboard.
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